Managed Technology Services

Smart Solutions provides managed technology services to over thirty schools and school districts — primarily in Ohio, Michigan, Pennsylvania, and Indiana — and as far away as Sacramento, Boston, and Omaha.

Depending upon your requirements, this could encompass a small block of hours to address limited technical needs, or could involve full IT management with technology leadership, onsite staff, and remote monitoring. Wherever you fit on the managed technology services continuum, Smart Solutions’ goal is to increase our clients’ IT efficiency while holding down costs.

  • On-site Staff
  • Leadership/Planning/Budgeting
  • Network Administration
  • Technical Services
  • Service Level Agreement
  • Block of Hours
  • Project Management
  • Remote Monitoring
  • End-User Help Desk
  • Inventory and Asset Management
  • Accountability and Reporting
  • Technology and Information Systems Audit and Review

To learn more, contact Doug Jones, SSIK12’s Director of Education.

Doug Jones
Email:djones@smartsolutionsonline.com
Phone: 216.765.1122 EXT 8375
Doug Jones is the former IT Director for Nordonia Hills Schools and has deep roots in K12 education, with stops in between at the education service center and collegiate level.  Doug has over twenty years of experience in the K12, business, and IT world.   Once a special education teacher and currently a high school basketball coach, Doug brings his business and IT experience and acumen to bear on the environment he knows best: K12 schools.   Doug’s team of former teachers, experienced staff developers, highly trained and certified school site managers and engineers, and project management business professionals, works under his direction to develop urgent, short-term, and long-term recommendations for technology investments, programming, leadership, and professional development, all of which are specifically customized to your school environment.